Margaret is a Vice President of Software Engineering for Conversational AI Platforms at Capital One. She sets the technology strategy for Eno, Capital One’s banking chatbot, as well as enterprise messaging capabilities for email, push and SMS. Margaret is also an advocate for closing the gap in women in technology as a member of Capital One’s Women in Technology working group. Margaret has been with Capital One for 20 years, in roles of increasing responsibility within Technology and Operations. She holds a BS in Operations Research & Industrial Engineering from Cornell University and her MS and Ph.D. from Lehigh University in the same field. Prior to joining Capital One, she spent three years as an Assistant Professor at the University of Virginia, in Systems Engineering. Her research interests have been varied, but always along the common theme of using technology to solve complex business problems. Margaret is a board member of CodeVA.org and the Computer Science Industrial Advisory Board at Virginia Commonwealth University. Margaret lives in Richmond, VA with her husband and two teenage daughters.
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