Chris Cummings is a Senior Product Manager for Customer Engagement Solutions at Pitney Bowes. He manages our business-friendly chatbot platform, EngageOne Converse, which organizations use to create intelligent self-service experiences on websites and messaging channels. Prior to Pitney Bowes, Chris led product initiatives at Red Ventures, Imagitas, Lucky Labs, Lycos, and Gamesville. Chris holds a bachelor's degree in English from Merrimack College in North Andover, MA, and an MBA from the University of Phoenix. He blogs about the art and science of product management at christophercummings.com.
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