May 16, 2018 - 1:15 pm – 2:00 pm

Enterprise Bots - Using AI & Actuation to Actually Get Things Done

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It’s not good enough to simply have a bot for the sake of having a bot; you need to be able to show real ROI on your bot project.

With his team at Coseer, Praful has been at the forefront of applying AI in conversational contexts. In this session, Praful will share insights from the trenches - including what real ROI looks like. He’ll share some real-life examples of using chatbots to actually get things done - beyond just giving out information.

This session will investigate actuation for bots across a wide variety of industry case studies including Pharmaceuticals, Technology, Manufacturing, and Construction.

Attendees will learn about:

  • The "job-to-be-done" framework for chatbots - what is their job really?
  • The concept of actuation vs information - how can you make your chatbot more effective?
  • Design principles for an actuatebot - dos and dont’s
  • Examples from Coseer
Praful Krishna
Praful Krishna
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