They've begun infiltrating our government! These cold, calculating robots have started working their way into the bureaucratic organizations that run our states and towns and we'll all be better off when they can actually start running things! A lot is made of how AI and Machine Learning will revolutionize industries. Let’s take a look at how this technology can help us with some of the worst problems, like going to the DMV.
Chatbots are uniquely qualified to help us navigate the rules-based system of governments. Tony Scherba knows this first hand as him and his team recently built a chatbot to facilitate procurement inside the City and County of San Francisco. He'll share his experiences working with governments to create, build and rollout chatbots. He will speak about some of the lessons learned and unique situations in creating a bot meant to help the internal process of a large enterprise, like the government.
Attendees will learn: