Thursday, February 7, 2019 - 11:15 am–12:00 pm

An In-Depth Look At Onboarding: Solving Conversational Issues and Boosting Engagement

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First impressions matter!  Introducing a bot or virtual assistant can be one of the most important experiences users have with your product, brand, and company.  This session will take a detailed look at how an onboarding experience can be reimagined to boost key performance metrics, boost engagement, and further your bot’s goals.  Learn how a great first impression can make the difference between a new user and a repeat user.

Key takeaways:

  • Learn about best practices during onboarding
  • How to identify and resolve conversational issues
  • Onboarding strategies to boost engagement and retention
Ben Barclay
Ben Barclay
Product Manager, Artificial Intelligence
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