Thursday, February 7, 2019 - 1:00 pm–1:45 pm

You've Deployed a Bot - Now What?

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Designing the first version and deploying a bot is only the first step of a long journey to making a successful one. Good conversational UX depends on the collection and analysis of actionable data. This session focuses on that part of the journey which helps transform a good bot into a great one!

In this session, you will learn:

  • How do you prepare a bot before it is deployed for post-deployment optimization?
  • What are the next steps after you have deployed it?
  • What are the methods and metrics that should be tracked?
  • How do you make these metrics, actionable?
Samrat Baul
Samrat Baul
Principal Conversation Design Lead
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