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Day One: Pre-Conference Bot Training

Tuesday, February 5, 2019

Please Note: These workshops are an additional fee and must be signed up for separately from the general conference. You must choose your workshop prior to the start of the event.

9:00 am–10:00 am

10:00 am–1:00 pm

Bot Training A

Jenni McKienzie
Principal, Conversation Design
Banter Technology

10:00 am–1:00 pm

Bot Training B

Chris Morgan Brown
Senior Chatbot Consultant
AI Guys Consultancy

1:00 pm–2:00 pm

2:00 pm–5:00 pm

Bot Training C

Zahid Islam
Senior Software Engineer
AutoFi

2:00 pm–5:00 pm

Bot Training D

Mary Kathryn Johnson
CEO and Founder
Messenger Funnels

5:00 pm

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Day Two: General Conference

Wednesday, February 6, 2019

7:30 am–8:30 am

8:30 am–8:35 am

Breanna Jacobs
Conference Producer
GSMI

8:35 am–8:45 am

Mackensie Liberman
Owner
Orca Marketology

8:45 am–9:20 am

Keynote

Lauren Kunze
CEO
Pandorabots

9:25 am–10:10 am

Panel

MODERATOR
Chad Oda

Head of Consulting
Chat Mode
Casey Sackett
CTO
Woebot Labs
Mickey Mentzer
Vice President, Technology and Innovation
Ascendum
Hussein Fazal
CEO
SnapTravel
Anamita Guha
Lead Product Manager - IBM Watson Developer Offerings
IBM Watson

10:10 am–10:30 am

Track A: Enterprise Bot Development

Track B: Bot UX and Design Best Practices

10:30 am–11:10 am

Cal Lai
Chairman and CEO
Vet24seven

10:30 am–11:10 am

Matt Ware
Head of Operations
First Digital
Lachlan Pottenger
Creative Director
First Digital

11:20 am–12:00 pm

Tony Scherba
CEO
Yeti LLC

11:20 am–12:00 pm

James Costantini
Founder and CEO
Milli Health

12:00 pm–1:00 pm

1:00 pm–1:40 pm

Chris Cummings
Senior Product Manager, Customer Engagement Solutions
Pitney Bowes

1:50 pm–2:30 pm

Audrey Wu
CoFounder and CEO
CONVRG

1:50 pm–2:30 pm

Wolf Paulus
Principal Engineer, Intuit Futures
Intuit

2:30 pm–2:50 pm

2:50 pm–3:30 pm

Marc Cajolet
UX Strategist
Kronos, Inc.

2:50 pm–3:30 pm

Lisa Falkson
Senior VUI Designer
Amazon

3:40 pm–4:40 pm

PANEL

MODERATOR
Richard H Miller, Ph.D.

Architect
Oracle Corporation
Peter B. Krogh
Voice User Interface Designer
Google
Shyamala Prayaga
Conversational Interaction Designer
Ford Motor Company
Elaine Lee
Principal Product Designer
Twilio
Jenni McKienzie
Principal, Conversation Design
Banter Technology

4:40 pm–5:20 pm

CLOSING KEYNOTE

Shane Mac
CEO
Assist

5:20 pm–6:30 pm

Cocktail Hour

Sponsored by: 

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Day Three: General Conference

Thursday, February 7, 2019

8:45 am–9:30 am

9:30 am–9:40 am

Mackensie Liberman
Owner
Orca Marketology

9:40 am–10:20 am

Keynote Case Study

Margaret Mayer
Vice President, Software Engineering
Capital One

10:20 am–11:00 am

MODERATOR
Arjun Ohri

CEO and Co-Founder
ShopMessage
Fawn Qiu
Senior Product Manager
LinkedIn
Cory Treffiletti
Chief Marketing Officer
Voicea

11:00 am–11:15 am

Track C: Analytics, Bot Performance & Technology

Track D: Go-To-Market Strategy, Revenue & ROI

11:15 am–12:00 pm

Ben Barclay
Product Manager, Artificial Intelligence
AccuWeather

11:15 am–12:00 pm

Samaneh Pourjalali
Chief Product Officer
Starbutter AI
Arun Rao
CEO
Starbutter AI

12:00 pm–1:00 pm

1:00 pm–1:45 pm

Samrat Baul
Principal Conversation Design Lead
Oracle

1:00 pm–1:45 pm

Arjun Ohri
CEO and Co-Founder
ShopMessage

1:55 pm–2:35 pm

Bill DeSmedt
Senior Ontologist, NTENT, Inc.
President, amber productions, inc.

1:55 pm–2:35 pm

Mackensie Liberman
Owner
Orca Marketology

2:45 pm–3:30 pm

Closing Keynote

Chad Oda
Head of Consulting
Chat Mode

3:30 pm

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